REFUND & RETURN POLICY

Return Eligibility

Due to the handmade nature of our products, returns are only accepted in the following cases:

• Item arrives damaged

• Item is defective

• Wrong item received

Return Request

Customers must contact us within 7 days of delivery with:

• Order number

• Photos of the issue

Refund Options

• Replacement item

• Partial or full refund (case-by-case basis)

Non-Returnable Items

• Custom or personalized orders

• Items damaged due to misuse

Cancellation Policy

Orders can only be canceled within 12 hours of purchase.